Customer Support AI
Protect customer data when answering tickets with LLMs.
Solutions
Privian fits between any application and any AI provider. These are the common shapes.
Use cases
Protect customer data when answering tickets with LLMs.
Let teams use external models without leaking internal data.
Ship AI features in your product without exposing user data.
Iterate on prompts and models while keeping data safe.
Mask customer data before prompts reach the OpenAI API.
Control what long-context Anthropic requests actually send.
Reduce PHI exposure at the LLM egress point — architecture, not certification.
Keep identifiers out of retrieved context before generation.